Licensed technician · 5072681 Albion Park & the Illawarra, NSW
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First aid, emergencies and chemical safety

Call 000 first if someone is in danger. Then 13 11 26. We are pest technicians, not doctors.

Effective 27 August 2026. Last updated 27 August 2026. These documents apply to work and enquiries in New South Wales, Australia. They do not exclude rights you have under the Australian Consumer Law.

This page is general first-aid information for people at properties we treat in the Illawarra. It follows publicly available guidance from NSW Poisons Information Centre, healthdirect and ANZCOR spider-bite first aid. It is not medical advice, not a diagnosis, and not a substitute for 000 or 13 11 26. We are licensed pest technicians (licence 5072681), not doctors or paramedics. Labels on pesticide containers override this page if they differ.

One Stop Pest Management Services is not liable for injury, death, or loss because you followed or did not follow this page, except to the extent the Australian Consumer Law or other law says we cannot exclude that liability. See the Terms.

1. What you must do before and after a treatment

  • Keep children, visitors and pets out of treated rooms and yards until we say they can return, and until any label re-entry time has passed.
  • Do not let anyone walk in wet spray, touch bait, or open lockable rodent stations.
  • Wash-up only when we have said the surfaces may be used again.
  • Tell tenants, cleaners, babysitters and the site manager. If you do not tell them, they cannot stay safe.
  • If you are pregnant, have asthma, or are chemically sensitive, tell us before we book a spray so we can plan (for example gel in a kitchen instead of a space spray, or a time when you can be out).

2. Funnel-web and large black spiders — medical emergency

Sydney funnel-web spiders and some related large black spiders can kill. They occur in NSW, including the Greater Sydney and coastal regions. Many large black spiders look similar. If in doubt, treat a bite as a funnel-web bite.

  1. Call 000.
  2. Keep the person still and reassured. Do not let them walk around.
  3. Apply a pressure immobilisation bandage to the bitten limb (firm elastic bandage from the bite toward the fingers or toes, then back up the limb, as wide as practical; splint if you can). The bandage should be tight but you should not cut off circulation completely — follow ambulance instructions if they are on the phone.
  4. Do not suck the bite, do not cut, do not use a tourniquet, do not apply a cold pack as the only measure.
  5. If you can do so safely, keep the spider for identification — do not risk a second bite.

Call 13 11 26 as well if you can, after 000 is on the way.

3. Redback spiders

Redbacks are common in meter boxes, outdoor furniture, sheds and under rims in the Illawarra. Bites are painful. They are generally not treated as immediately life-threatening in adults, but they can be serious, especially in children.

  1. Do not apply a pressure immobilisation bandage. That is the opposite of funnel-web first aid and increases pain.
  2. Wash the bite with soap and water.
  3. Apply a cold pack wrapped in cloth, about 15 minutes on.
  4. Call 13 11 26. For a child, severe pain, profuse sweating, vomiting, or collapse, call 000 or go to an emergency department.

4. Other spiders, ants, bees, wasps and rodents

Huntsman, daddy-long-legs and most other spiders in houses cause local pain, redness or itch. Wash, cold pack, and call 13 11 26 if you are worried or if symptoms spread. White-tail bites are managed as other non-funnel-web bites — not with a pressure bandage.

Bee or wasp sting: brush the sting out if visible, cold pack, watch for anaphylaxis (trouble breathing, swollen tongue, collapse) — that is 000 and use an EpiPen if the person has one.

Ant bites: wash, cold pack, antihistamine if a pharmacist or 13 11 26 agrees. Multiple jumper-ant or bull-ant stings, or known allergy — 000.

Rodent bite: wash thoroughly, apply antiseptic, see a doctor; rodents can infect wounds. Do not handle live rats or mice with bare hands.

5. Pesticide on skin, in eyes, swallowed or inhaled

Follow the first-aid statement on the product label and SDS. In general:

  • Skin: remove contaminated clothing, wash with running water and soap. Do not use solvents.
  • Eyes: rinse with clean running water for 15 minutes, hold the eyelid open. Call 13 11 26 or 000.
  • Swallowed: do not make the person vomit unless a poisons specialist or the label says to. Call 13 11 26 immediately. Take the container with you to hospital.
  • Inhaled / spray drift: move to fresh air. If breathing is difficult, 000.

Never store leftover pesticide in a drink bottle. Never let children near mix, tanks, or lockable stations. If a child may have touched bait, call 13 11 26 before you wait for symptoms.

6. Pets, fish and wildlife

Keep cats, dogs, birds, guinea pigs and reptiles out until re-entry. Cover fish tanks and often turn air pumps off if we have said so — fish are very sensitive to some sprays. Rodent bait can kill a dog or cat that eats it, and can kill a pet that eats a poisoned rodent. If a pet is exposed, call your vet and 13 11 26. We are not veterinarians and we are not liable for pets that were left in a treated area or that you allowed to reach bait, except to the extent the law does not allow us to exclude that liability.

7. Accidents on the property

You occupy the site. Wet floors, ladders, roof voids, subfloors, dogs and needle-stick from dumped rubbish are ordinary property risks. We take reasonable care while we work. We do not accept liability for accidents to occupants or visitors who ignore barriers, wet-floor warnings, or re-entry times, except where we failed to use due care and skill or the ACL requires otherwise.

If someone is injured: first aid, 000 if needed, then notify us on 0410 890 387 so we can record it and notify our insurer if required. Do not admit fault on our behalf.

Work health and safety: our technician will leave if a dog is unrestrained, if a person is aggressive, or if the structure is unsafe to enter. That is a cancelled attendance under the Refunds policy, not a service failure.

8. If you think our work made someone sick

Call 000 or 13 11 26 first if it is acute. Then call us. Keep the product name if we left a report or a label photo. NSW EPA Environment Line 131 555 takes pesticide-misuse complaints. You still have ACL and Fair Trading rights described in the Terms and Refunds policy.

9. Sources

  • NSW Poisons Information Centre — poisonsinfo.nsw.gov.au — 13 11 26
  • healthdirect — Spider bites — healthdirect.gov.au
  • ANZCOR Guideline 9.4.2 First aid management of spider bite
  • NSW EPA — Engaging a pest management technician; Pesticides Regulation 2017

Related: Terms · Refunds · Privacy.